The eCommerce jewelry sector has seen a lot of change over the last 10 years, and is still increasing in popularity.
General feed optimization tactics apply to jewelry as well, but there are extra steps you should be taking to make the most of your online ads. These jewelry seller specific actions start with your data feeds and transform them into high-performing listings.
We’ll cover an overview of the market, how to create your feed for various channels, and best practices to drive sales to your store.
Over the last decade, eCommerce jewelry sales have had a steady increase up until the year 2020. Like other verticals, jewelry sales took a hit once the COVID-19 pandemic hit. We’ll take a closer look at that in the next section. But first, let’s see why the internet started increasing in popularity as a place for consumers to buy jewelry.
While online jewelry sales were steadily increasing since 2011, they still made up as little as 5% of the industry’s sales. Even though that sounds like a small amount, it does indicate that the industry is going through a transformation.
These are some reasons for growth:
High vs. low end jewelry
The popularity of fast fashion has also brought a need for lower-end accessories like jewelry. Everyday consumers are looking to buy trendy pieces at an affordable price. Since people are buying this kind of jewelry more often, it has contributed to the trend we’re seeing of online sales growth.
As we saw above, online jewelry sales had been steadily growing for 9 years. But the onset of the 2020 pandemic brought that increase to a halt. This was part of a global change in consumer behavior.
The most obvious reason for this is because of job loss, uncertain financial security, and the need to focus on things other than non-essential purchases.
But even though all jewelry sales took an 82% hit at the beginning of the pandemic, things could be looking up for retailers.
The effects of the pandemic weren’t all bad, here are some positives:
If you’re just getting into the jewelry industry, then it’s definitely not too late to hop aboard the digital trend.
Consumers are still interested in buying jewelry, so if you’re able to capture their attention then success is possible.
There are tons of options out there for where you can put your jewelry online. Depending on your goals, product price range, and your intended audience, some platforms might be more lucrative for you than others.
Let’s take a look at which channels, websites, and platforms you can start selling on and why you might want to consider them.
A great way to have full control over your branding and customer experience is to sell exclusively on your own site. If you don’t have a developer on your team, then you can choose a service like Squarespace to easily create a predesigned site with their templates.
You’ll also be able to easily link a shopping cart to your store for easy buying integration. Some popular platforms include:
Or, if you don’t have your own domain yet, you can create one through most shopping carts as well.
Tip: Using your Shopify feed to advertise on Google? You may run into some confusion relating to the attribute names. They often have different variations of the field name even though they’re referring to the same thing. Check out our article on exactly how to map them for successful listings.
Etsy is home to all sorts of original, hand-made, and vintage items mostly sold by independent sellers. If this sounds like you, then Etsy could be a great place for you to sell.
However, there is one drawback if you’re wanting to sell a lot of items. You’re not able to upload products in bulk (like through a product feed). But, they do offer a ‘copy listing’ feature if you’re creating similar ones which will help in saving you some time.
By creating a Facebook Business account you’ll be able to sell and advertise on both Facebook and Instagram. Thanks to the Shop feature, you won’t actually need a website to sell on either of these two platforms. Another bonus of this is creating a seamless experience for your customers who can shop directly from your page without leaving the app.
This marketplace giant is where many sellers choose to list their jewelry.
One benefit of selling here is that you get automatic trust from shoppers, especially if you’ve won the Buy Box. On the other hand, Amazon also has their own jewelry brand, so it can be hard to compete with them if you’re in the same niche.
You’ll have to decide if the ease of use and possible visibility you’ll gain offsets the seller fees and competition, or not.
A detailed and optimized product feed will showcase your beautiful jewelry pieces to the right shoppers at the right time. There are some attributes which are especially important for jewelry ads, no matter where you’re selling. They include:
We’ll go over these and also general optimization tips to make your whole feed shine bright like a diamond.
Let’s first take a look at one of the most popular places to advertise - Google Shopping. People who come across your ads here are probably looking for an item in particular. The more specific your ads, the more likely the right person will find them at the right time.
Your titles should contain all the most important information in the first 70 characters. Since it’s not usually possible to see information like the brand in your images, it’s good to have in your title as a selling point.
This is the formula your product titles should follow:
With DataFeedWatch you can combine different elements of your feed to create the perfect product titles. We’ll go over these elements more in depth below. Let’s build your title together!
You probably have your brand or the brand of your products somewhere in your feed.
If so, you can generally map it like this:
Then you can add it to your title:
Choose the ‘space’ option so that the next elements you add will be separated by a single space.
Now it’s time to add what kind of jewelry each individual product is. But luckily, we don’t need to edit each one individually. You can set it up like this.
In this feed, the product type is under the field name ‘category’, but you’ll need to find where it is in your feed. Then add it to your title:
Now we’ll go over the other fields you should be adding to your title.
There are a couple of issues you might encounter here.
Because shoppers are looking for the exact item they want, they may even include the size of the product in their search. This is most common for jewelry like rings.
There are 2 attributes you’ll want to use:
There are a ton of different categories when it comes to jewelry, so you’ll want to go as far down the tree as possible. Google has its own taxonomy system which you can see below.
How to add google_product_categories
You can populate this attribute in a few different ways:
You have some more room here to give your customers more details on your products.
Or, if you've already written your descriptions then you can just rename this attribute as 'description'.
Here are some tips to keep in mind:
Although it has similar feed requirements to Google Shopping, there are some differences in how you'll want to optimize. With Facebook and Instagram ads, you might want to merge all your product variants.
Variants
While on Google Shopping you might want to show all the variants you have, you may want to merge them on Facebook instead. If you’re using DataFeedWatch then this can quickly be done in the last stage of your feed mapping.
Save some time by using google_product_category if you’ve already mapped a Google Shopping feed. Copy your Google feed and then make adjustments for Facebook.
Images
Lifestyle might work for you better on Facebook and Instagram. They'll fit more into the aesthetic of the platforms. But, you can test it out for yourself to see which one your customers vibe with more.
Pinterest uses similar feed requirements to Google Shopping and Facebook with the same required fields:
Unlike Facebook, Amazon has more of its own product specification requirements. We'll go over them below.
There are also some basic requirements like:
One of the drawbacks of hosting your own website is that you don’t have the added benefit of social proof that comes with selling on a site like Amazon. But, there are other ways you can bring traffic and credibility to your store.
This option can be free, but you need to do a bit of research first. Discover what your potential customers are looking for and lead them to your website organically.
We’ve covered this subject more in depth above, but product ads like Google Shopping are one of the best ways to drive attention to your store. You can also use Google Shopping Free Listings to show your items on the SERP without paying any advertising costs.
Being present on social media will serve you well. Not only with seeing posts and images from you keep your products in consumers' minds, but also create a feeling of them being connected to your brand as a whole.
You can always branch out from just posting about your items and also post about lifestyle topics that are related. Learn how to amplify your social media presence with these 5 commandments.
Be where your next shoppers are with a multichannel strategy. This means selling and advertising in multiple places. You should also have an omnichannel strategy which means making sure that your shoppers have a streamlines experience with you, no matter where that is.
For example, this means having the same style and language in your emails as in your Instagram posts and Google Shopping ads.
1. Upload excellent images
Because shoppers won’t actually be able to touch your products, you’ll want to create the feeling and illusion that they can. Make a connection through the screen by showing up-close images of fine details, and showing your pieces to scale.
You can also add in lifestyle images to help your shoppers envision your jewelry in their life.
2. Use social media and blogging for branding
If you’re a small business then this can bring your online store to life for shoppers who may not have heard of you before. Follow small business trends like:
You can also consider reposting images that customers have uploaded and tagged you in while wearing your jewelry.
3. Customer service and returns
The fear of regret after buying a piece of jewelry can keep some shoppers from taking the plunge going through with the purchase. This can be especially true for first time buyers. Make sure your return policy is clear, visible, and helps your customers calm this fear.
Be on the lookout for customers coming to you on social media for help. A simple message to help with their order can go a long way. Responding to positive comments on your posts can too.
Consider adding a personal touch when shipping items like a business card with important information and thanking customers for shopping with you. Or, if it fits with your brand style, a sticker or other small gift.
4. Cement your brand name as something that people can wear to express themselves.
People are trending towards buying more branded jewelry. These days, it just takes one influencer posting about your brand to go viral. So make sure you have a story that shoppers can get behind.
While this can happen organically, consider working with social media influencers. This could be something like a promo code for their followers, or paying them to make a post about your product.
You can get some general inspiration for what’s popular online from this Cosmo article.
5. Make the online shopping experience immersive
People tend to prefer buying expensive items in person since they can take them home right away and touch the product to make sure it’s exactly what they want. In order to make sales online, consider 3D images, videos, and augmented reality. For example, the glasses company Warby Parker lets you virtually try on glasses using your smartphone selfie camera.
Even if you’re not selling super expensive jewelry, you should still leave your customers feeling like all their questions have been answered.
Let’s look at the things this website has done right:
Holiday sales are a great time to introduce people to your brand. Plan in advance for your holiday sales, advertising, and discount strategy so that you’re not caught off guard. You can set up your sale_price attributes to kick in on a specific day so they’ll automatically begin.
If you’re selling your jewelry in a physical store, now is a great time to branch out and start selling online. It could be something small like making your Instagram posts shoppable, or bigger like setting up a whole new shoppable website.
If you’re listing on Google Shopping already, then you can easily use that feed to branch out to other avenues like Pinterest and Facebook.
Whatever grade of jewelry you sell, there is an eCommerce option that will align with your branding.